Artificial Intelligence (AI) is a computer science field dealing with the creation of intelligent machines that work and react like humans.
Robotic Process Automation is one of the forms of business process automation that strives to imitate human actions associated with digital systems. It automates high-volume routine tasks using the combined power of artificial intelligence (AI), machine learning (ML), computer vision, and automation.
Robotic process automation is a kind of practice that follows defined strategies and procedures to automate computer-based repetitive tasks at your workplace. It can be used in thousands of areas and sorted according to various industries like BFSI, IT, telecommunication, healthcare, retail, legal, customer service, compliance, etc.
Both technologies can work together as RPA Intelligent Automation. They can utilize each other’s strengths and help businesses automate repetitive tasks. They are related to each other but are completely different in reality. Intelligent automation (IA) is the best for optimizing processes, while robotic process automation is most suitable for a structured data-based ecosystem.
To get started with the robotic process automation journey, you need to have visibility into your existing operations and process flows in the first place. Identifying unnecessary steps or any bottlenecks can help you determine and establish a proper process that needs automation.
