Cybersecurity
Enterprise vulnerability management
The scanner is the easy part. A working program decides who owns each asset, which findings matter, how work reaches engineers, what happens when a patch cannot be applied, and how anyone knows it is improving.
The problem this service solves
Programs usually fail in the same places. Asset inventory is incomplete, so nobody knows whom to ask. Everything is "critical," so nothing is. Tickets land in a queue that the owning team never sees. Exceptions are granted informally and never reviewed. Metrics count findings opened and closed, which rewards closing the easy ones.
We fix those joints, not the scanner. The work usually starts with a short review of what exists, then covers prioritization rules, ownership mapping and integration with the systems your engineers already use.
What is in scope
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Current-state review
Interview stakeholders, review scan coverage, ticket flow and a sample of aged findings.
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Asset and ownership model
Define how assets are grouped, who owns them and how ownership stays current.
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Prioritization policy
Rules combining severity, known exploitation, exposure, asset importance and compensating controls.
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Service levels
Realistic remediation targets by priority, agreed with the teams who must meet them.
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Workflow and ticketing
Integrate with ServiceNow, Jira or similar so findings reach the right queue with the right context.
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Exception handling
A documented process for risk acceptance with expiry dates and review.
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Metrics
A small set of measures: exposure time for exploited vulnerabilities, coverage, aging, repeat findings.
How the work runs
Assess
Establish the starting point.
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1
Interviews and data review
Talk to the people who patch and the people who report. Look at real tickets.
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2
Gap analysis
List where findings stall and why.
Design
Agree how it should work.
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3
Policy and prioritization model
Draft the rules and test them against your last scan data.
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4
Workflow design
Map the path from finding to fix, including exceptions.
Implement
Make it run.
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5
Tool configuration
Tune scans, dashboards and integrations.
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6
Pilot
Run with one or two teams, adjust, then expand.
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7
Handover
Train program owners, document procedures and leave a metrics baseline.
What you receive
- Current-state assessment
- Prioritization policy and decision tree
- Ownership model and asset grouping
- Remediation service levels agreed with owning teams
- Ticketing integration and templates
- Exception process
- Metrics dashboard specification
- Runbooks
Tooling and technique
Tool categories describe how we work. They are not a claim of vendor partnership or certification.
Standards we map to
Mapping findings to a framework is not the same as certification against it.
Before we start
What we need from you
- Access to scan platform and recent exports
- Introductions to asset owners and patching teams
- The ticketing system used by operations
- Existing policies and exception records
What this service is not
- Patching itself (that remains with your operations teams, though we can supply engineers)
- A scanner purchase recommendation without a review of your needs
What changes afterwards
- Exploited vulnerabilities on exposed assets get fixed first, and quickly
- Teams receive fewer, better tickets
- Exceptions expire and get reviewed
- Leadership sees trends that reflect real exposure
Questions people ask
What remediation timelines should we set?
Timelines should reflect priority and what the owning team can sustain. A common starting point is days for known-exploited, internet-facing issues and longer windows for the rest, adjusted after a pilot. Your regulator or customers may set minimums.
Can you run the program for us?
We help you build it and train your team. If you need ongoing operation, we can discuss a scoped arrangement or supply experienced security engineers through our staffing practice.
How do we handle systems we cannot patch?
Document the reason, apply compensating controls such as segmentation or virtual patching, set an expiry date and review it. We build that process into the program.
Related
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Vulnerability assessment
Broad, authenticated scanning of networks, servers, endpoints and applications, with validation so the report lists real findings.
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Continuous threat exposure management
Move from periodic scans and tests to a repeating cycle of scoping, discovery, prioritization, validation and mobilization.
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Vulnerability intelligence lookup
Look up a CVE and see its CVSS severity, whether CISA lists it as exploited and its EPSS exploitation estimate, side by side.
Need to understand your security exposure?
Speak with a security expert
Talk through your environment and goals. We reply to scope the work before anything is tested.
Speak with a security expertPlan an assessment
Answer a few questions and get a structured preliminary scope you can send us.
Use the plannerUnder attack right now?
Call the US office and tell us what you are seeing. Do not wait for a form reply.
Incident response