Services
Systems integration
Integration is where many projects get stuck. Interfaces multiply, failures go unnoticed and nobody owns the connection. We design and build them with ownership, monitoring and error handling from the start.
What organizations bring us
Point-to-point connections grow quickly. After a few years the landscape is a web of scripts and middleware flows that nobody understands. A change to one system breaks three others. Failures are found by users.
We catalog interfaces, choose patterns (request/response, events, batch), and build with idempotency, retries, dead-letter handling and alerts. Each interface has a named owner.
What the platform covers
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API design and management
REST and GraphQL APIs, versioning, security, gateway policies and developer documentation.
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Event-driven integration
Kafka, Service Bus, SNS/SQS and platform events for decoupled systems.
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iPaaS and middleware
MuleSoft, Oracle Integration, Azure Integration Services, SAP Integration Suite, Boomi.
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File and EDI exchange
SFTP, EDI X12 and EDIFACT, AS2 and partner onboarding.
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Data synchronization
Master data and reference data across systems with conflict rules.
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Monitoring and operations
Alerts, dashboards, replay and runbooks.
Integration
Integrations we commonly build:
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ERP and CRM
Customers, orders, invoices and inventory between SAP, Oracle, Dynamics and Salesforce.
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ERP and banks
Payment files, statements and positive pay.
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HR and identity
Employees from Workday or Oracle HCM to Entra ID, Okta and ServiceNow.
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E-commerce and logistics
Orders, shipments and tracking.
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Data platforms
Operational systems feeding warehouses and lakehouses.
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Monitoring and ITSM
Events from observability tools into ServiceNow or Jira.
Technical architecture
Request and response
- REST
- SOAP
- GraphQL
For interactive calls. Needs timeouts, circuit breakers and fallbacks.
Event driven
- Kafka
- Service Bus
- Platform events
For reacting to change. Needs ordering and duplicate handling.
Batch and file
- SFTP
- EDI
- Scheduled jobs
For volume and partner exchange. Needs control totals and reprocessing.
Orchestration
- iPaaS flows
- Workflow engines
For multi-step processes. Needs visibility and error handling.
How a project runs
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Inventory
Interfaces, owners, volumes and failure impact.
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Pattern selection
Choose per interface, with error and retry rules.
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Design and secure
Contracts, authentication, schema versioning.
- 4
Build and test
Functional, volume and failure testing.
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Operate
Monitoring, alerting and runbooks.
What you receive
- Interface catalog and ownership
- Integration pattern guide
- Interface specifications
- Developed and tested integrations
- Monitoring and alert design
- Runbooks
Questions people ask
Do we need an iPaaS?
Not always. For a few integrations, direct APIs may be simpler. As the number grows, a platform reduces duplication and gives central monitoring.
How do you handle failures?
Retries with backoff, dead-letter queues, idempotent processing, alerts to the owner and a tested replay procedure.
Related
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Oracle Cloud integration
Integrations between Oracle Fusion and banks, tax engines, payroll providers, CRM and legacy systems, built on Oracle Integration with proper monitoring.
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Salesforce
Sales, Service, Experience and Marketing clouds, Apex and Lightning development, Flow, MuleSoft and Data Cloud, with implementation, migration, administration and staffing.
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Enterprise architecture
Target-state architecture, application and integration landscapes, data architecture and the principles that keep many teams building compatible things.
Have a technology challenge? Let’s work out the approach.
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